Tips

Easter 2019 Design Inspiration

One of the most challenging jobs you'll do as a church is getting out of your own way. It's not that you're in the way or that your personal opinions don't matter, but what really matters is what your design communicates to someone who you're trying to...

Why do my volunteers keep quitting?

It's not always easy helping guide a volunteer army, and unfortunately, there is always some amount of turn over, but let's be clear that this isn't always just a volunteer issue; There are many organizations who have high staffing turn over as well. Whether you're a...

Turn your morning coffee into an investment

As much as we love to talk about the systems and structures that have to be in place to make an impact for your guests' first impression, those systems and structures only function if you've built a team -  a team made up of real-life people. I know, this could...

When Does A Guest’s First Impression Begin?

The lights are set perfectly, musicians have rehearsed well and executed the first song flawlessly, the countdown video cued on time, and yet, the bag of smelly garbage sitting just outside the front door of your church, or the grumpy parking lot person who didn't...

My church can’t add permanent signage. What are my options?

Here's some great news for you: You have lots of options for non-permanent signage, both indoor and outdoor! There are a couple of situations where this is the case: In the case of a portable church, each week, you're walking into a rented space that someone else uses...

Visual Consistency: When to insist and when to resist

Visual consistency is a powerful tool because our brains are wired to recognize patterns. We recognize the McDonalds' "M" while driving down the highway, the Apple logo on the back of a MacBook from across the coffee shop, and the look of your favorite beverage label...

My Guest Services team has a new member! Now what?

It's exciting and also can be daunting when a new member joins your team. It's sometimes difficult to wrap your mind around where to start when there's so much going on! Here's how you unlock the doors, and don't forget to put out the feather flags, and we've got...

3 Directions Guests are Looking For Before Service Starts

Have you ever walked into a new theme park or shopping mall and caught yourself looking for the 'You Are Here' sign? We do this because we want to be confident in where we're going. When your guests come to visit your church, they are asking themselves "How do I get...

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Download our free ebook:Huddle Up

There are 5 essential players on your church's first impressions team. Learn each player's part and how to find the right personalities to fill those roles.

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